Privacy Policy

Introduction

WeFete Ticketing & Media LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event ticketing platform and related services (the "Service") in Barbados.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy and applicable Barbados data protection laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Email address, first name, last name, phone number, password (encrypted)
• Profile Information: Avatar/profile picture, birth date, user preferences
• Contact Information: Emergency contact details, mailing address
• Accessibility Information: Dietary restrictions, accessibility needs (voluntarily provided)
• Communication Preferences: Marketing consent, notification preferences

Organization Information

For organization accounts, we collect:

• Organization name and settings
• Billing information and subscription status
• User roles and permissions within organizations
• Event details, descriptions, and promotional materials
• Business registration details (where applicable in Barbados)

Transaction Information

• Ticket purchase history and payment information
• Payment method preferences (including local Barbados payment methods)
• Cash sale records (processed by organization staff)

Technical Information

• Device information, browser type, and operating system
• IP address and location data
• Usage patterns and analytics data
• Session information and authentication tokens
• QR code scans and ticket validation data

How We Use Your Information

We use the collected information for the following purposes in compliance with Barbados data protection laws:

Service Provision

• Creating and managing user accounts
• Processing ticket purchases and payments (including local Barbados payment methods)
• Generating digital and physical tickets
• Validating tickets at events throughout Barbados
• Managing season passes and multi-event access
• Providing customer support in local time zones

Communication

• Sending ticket confirmations and receipts
• Event reminders and updates
• Marketing communications (with your explicit consent)
• Important service announcements
• Customer support correspondence

Analytics and Improvement

• Analyzing usage patterns to improve our Service
• Generating reports for event organizations in Barbados
• Monitoring system performance and security
• Developing new features and services tailored for the Caribbean market

Legal and Security

• Complying with Barbados legal obligations
• Preventing fraud and abuse
• Protecting the security of our Service
• Resolving disputes under Barbados law

Information Sharing and Disclosure

Event Organizations

We share relevant information with event organizations in Barbados for ticket sales and event management purposes, including:

• Ticket buyer information for purchased tickets
• Attendance and validation data
• Sales and revenue analytics
• Emergency contact information when necessary

Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing (including Caribbean-friendly payment processors)
• Email delivery services
• Cloud hosting and storage
• Analytics and monitoring
• Customer support tools

Legal Requirements

We may disclose your information when required by Barbados law or to:

• Comply with legal processes or government requests in Barbados
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to Barbados data protection requirements.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure multi-tenant data isolation
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection and Barbados privacy laws

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with Barbados legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods vary by data type:

• Account Information: Retained while your account is active and for 7 years after closure for legal compliance
• Transaction Records: Retained for 7 years for financial and tax purposes as required by Barbados law
• Marketing Data: Retained until you withdraw consent or for 3 years of inactivity
• Analytics Data: Aggregated data may be retained indefinitely

Your Rights and Choices

Access and Control

Under Barbados data protection laws, you have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Export your data in a portable format
• Restrict certain processing activities

Communication Preferences

You can control your communication preferences by:

• Updating your account settings
• Unsubscribing from marketing emails
• Opting out of SMS notifications
• Adjusting event reminder settings

Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

International Transfers

Your information may be transferred to and processed in countries other than Barbados. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Compliance with Barbados cross-border data transfer requirements

Children's Privacy

Our Service is not intended for children under 16 in accordance with Barbados privacy standards. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our Service

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Barbados-Specific Rights

As a resident of Barbados, you have additional rights under local data protection laws:

• Right to be informed about data processing activities
• Right to object to processing for direct marketing
• Right to file complaints with the Barbados Data Protection Authority
• Right to compensation for damages caused by data protection violations
• Right to withdraw consent at any time where processing is based on consent

For more information about your rights under Barbados data protection law, please contact the Office of the Information Commissioner or visit their official website.